If You Need Shelter
All Coordinated Intake services provided via phone by United Way of Greater Cleveland. For assistance, please call 2-1-1 for help finding a service or shelter that can help.
If you have other safe housing options, like friends or family members, please explore those options before calling Coordinated Intake.
VA Cleveland Community Resource and Referral Center (CRRC)
7000 Euclid Avenue, Suite 202
8am – 8pm Monday-Friday
216-391-0264
Coordinated Intake
Coordinated Intake is the front door to emergency shelters for individuals and families with no place to safely sleep and who are literally homeless.If you have other safe housing options, like friends or family members, please explore those options before calling Coordinated Intake.
Coordinated Intake provides:
- Exploration of alternatives to shelter, or shelter diversion.
- Referral for emergency shelter, if needed.
- Referral for emergency services, if needed. Services could include help with medical issues, mental health, and drug abuse.
Coordinated Intake does NOT provide:
- Referrals for housing, including permanent vouchers or subsidies.
- Rental assistance or security deposits.
- Utility assistance.
- Shelter letters.
Veterans
If you are a Veteran experiencing housing instability, you may be able to access homeless prevention assistance by contacting:VA Cleveland Community Resource and Referral Center (CRRC)
7000 Euclid Avenue, Suite 202
8am – 8pm Monday-Friday
216-391-0264
Domestic Violence
If you are experiencing domestic violence and need help, including options for safe shelter, please call:Domestic Violence Helpline at 216-391-HELP, or Family Helpline at 216-229-8800
Programs
Veteran Homelessness
The Office of Homeless Services works with several community partners to ensure that all homeless Veterans in Cuyahoga County have access to safe emergency shelter and permanent housing.
Youth Homelessness
The Office of Homeless Services works with several community partners to ensure that all homeless young people ages 18-24 in Cuyahoga County have access to safe emergency shelter and permanent housing.
Housing First
Housing First works to provide permanent supportive housing units to end chronic homelessness in Cuyahoga County.
Homeless Management Information System (HMIS)
The Homeless Management Information System is used to collect and track data concerning Cuyahoga County’s homeless population.