Medicaid provides free or low-cost health coverage to millions of low-income Americans. Like other health insurance plans, Medicaid can help pay for doctor’s visits, hospital expenses, long-term care, and more.

To be eligible for coverage, you must:

  • Be a United States citizen or meet Medicaid citizenship requirements*
  • Have or get a Social Security number
  • Be an Ohio resident
  • Meet financial requirements

Financial requirements vary by program and population. The best way to see if you meet financial requirements is to check your eligibility with a few quick questions.

* Non-U.S. citizens may also be eligible for Alien Emergency Medical Assistance or Refugee Medical Assistance.

Ways to Renew Medicaid Coverage

Once you are approved for Medicaid, you must renew your coverage every year. You will receive a notice each year with further instructions when it's time for you to renew.

Customers who wish to renew their Medicaid benefits DO NOT need to call or complete an interview. If you receive a Medicaid Renewal form, you can complete it and send it back to us in one of the following ways:

  • Mail: 1641 Payne Ave., Cleveland, OH 44114 
  • Email: Take a digital picture of the completed form. (A picture of each page is required.) and email it as an attachment to 
  • Fax: 216-987-7700 
  • Drop box: Drop the documents off at the secure drop-box at any of these sites: 

Virgil E. Brown 
1641 Payne Ave. 
Cleveland, OH 44114

9830 Lorain Ave. 
Cleveland, OH 44102

Quincy Place
8111 Quincy Ave. 
Cleveland, OH 44104

Jane Edna Hunter 
3955 Euclid Ave. 
Cleveland, OH 44115
Mt. Pleasant 
13815 Kinsman Rd. 
Cleveland, OH 44120 

Customers may call the eligibility contact center at 1-844-640-OHIO (6446) to complete the Medicaid Renewal over the phone. Select the telephone option to Renew Medicaid Benefits.  

The Process for Applying

  1. Apply online
  2. Call 844-640-OHIO (6446), Mon – Fri 8am to 4pm
  3. Visit your local library for help applying online, by phone, or by fax
  4. In-person at a Neighborhood Family Service Center


Medicaid Programs

Types of Medicaid programs available to Cuyahoga County residents.

Medicaid Managed Care Plans

About Cuyahoga County Medicaid Managed Care Plans

Program Location

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