DSAS is comprised of nearly 200 employees working together with the common mission of providing exceptional service to Cuyahoga County’s older adults and adults with disabilities. Our administration provides the leadership, strategic planning and resources that support that mission.

Our Strategic Plan

Our Strategic Plan sets our direction, and supports the County’s Goals of:
  • Economic Opportunity
  • Individual Well-Being
  • Mobilize Cross Sector Resources
  • Provide Superior Services

We develop division specific objectives under these overarching themes to address the needs of the populations we serve – older residents and residents with disabilities. We revisit our Strategic Plan every two years to evaluate our progress and determine our next steps.

Our Administrative Team

Under the direction of the Division Administrator, our Contracts, Business Services, Human Resources, Performance Management, and Professional Development units ensure our human and financial capital are leveraged to meet the needs of our residents, and our outcomes are measured to ensure current success and anticipate future demand.
Patricia K. Newell, MSW , Executive Officer
Darlene Wade , Deputy Administrator, Clinical Programs
Phone: 216-420-6789
Natasha Pietrocola, MEd, MBA , Director, Division of Senior and Adult Services
Phone: 216-420-6761
Eric Martin , Business Services Manager
Phone: 216-420-6756
Jainice Belcher , Human Resource Generalist
Phone: 216-698-8930
Najah Miller , Business Services Manager
Phone: 216-420-6756
Please contact us with any questions you may have about DSAS’ services and programs and our impact on the community.

Division of Senior and Adult Services
13815 Kinsman Road
Cleveland OH 44120

DSAS Connection Center: 216-420-6700