Programs and Services | | Clinical Programs | | Procurement and Contracting Services | |
| Adult Protective Services | | Options for Independent Living | | Options Contracts (units of service) | |
| Total Clients Served | 523 | Total Clients Served | 1,612 | Home-Delivered Meals | 36,668 |
| Number of New Clients | 218 | Number of New Clients | 82 | Homemaking Service | 4,145 |
| Case Closures | 211 | Case Closures | 37 | Personal Care | 817 |
| Number of Referrals | 367 | Number of Home Visits | 413 | Emergency Response | 451 |
| Number of Home Visits | 739 | | | Medical Transportation | 556 |
Number of Web-Portal Referrals
| 58 | | | Chore | 89 |
| |
| | | Grab Bar | 20 |
| | | | | Laundry | 2,709 |
| | | | | | |
| Information Services | | Home Support | | Community Social Services Program (CSSP)
| |
| Total Clients Served | 302 | Total Clients Served | 233 | Total Clients Served | 3,680 |
| Number of New Clients | 175 | Number of New Clients | 10 | Adult Development | 31,076 |
| Case Closures | 221 | Case Closures | 3 | Adult Day | 0 |
| Number of Home Visits | 81 | Home Visits by Nurses | 138 | Congregate Meals | 8,185 |
| Cost Savings Benefits | $92,024 | Home Visits by Home Health Aides | 1,057 | Home-Delivered Meals | 7,146 |
| Number of Outreach Events | 4 | Homemaking Service | 547 | Holiday Meals | 244 |
| | | Personal Care | 256 | Transportation | 11,609 |
| | | | | Outreach | 324 |
| | | | | Digital Literacy | 586 |
| | | | | | |
| Centralized Intake | | | | Office on Aging | |
| Total Phone Calls Handled | 2,287 |
|
| Number of Events | 6 |
| Average Speed of Answered Call | 49 seconds | |
| Number Attended | 176 |
| Same Day APS Referrals (Emergency) | 0 | | |
|
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