Contact DCFS

DCFS Staff Group Photo


Main Phone Number (Non-Emergency)
Toll Free: 1-800-321-0322
Fax: 216-432-5047

Child Abuse/Neglect Hotline (24-hours)
All reports of child abuse and neglect should be made to 216-696-KIDS (5437)

Customer Service
216-432-CARE (2273)
Fax (216) 432-5047

Foster and Adoption Recruitment

Community Outreach (Speakers Bureau, Donations, Volunteers)

Media Relations
All media requests should be made to:
Deonna Kirkpatrick, 216-432-3342,
Mary Louise Madigan, 216-698-2521,

DCFS Staff

Jacqueline Fletcher , Director, Division of Children and Family Services
Phone: 216-432-3334
Christopher Cabot , Deputy Director - Hotline, Investigations and Short-Term Services
Phone: 216-881-5288
Karen Anderson , Deputy Director, Resources and Placement
Phone: 216-881-4778

DCFS Staff standing in front of Cuyahoga County Administration Building