• CHN Housing Partners 
• Cuyahoga County Division of Senior and Adult Services
• Step Forward

About the programs

Home Energy Assistance Program or HEAP – A one-time benefit to help eligible residents with energy bills.

Summer Cooling Program – A one-time benefit to help eligible seniors or those with a certified medical condition pay for summer cooling costs.

Winter Crisis Program – A one-time benefit to help eligible residents maintain their utility service during the winter months. You must be threatened with disconnection, already be disconnected, or have less than a 25 percent supply of bulk fuel in your tank.

Percentage of Income Payment Plan or PIPP– A program that helps eligible residents manage their energy bills year-round. Residents pay a set percentage of their income each month for gas or electricity.

Home Weatherization Assistance Program – A program to help eligible residents improve the energy efficiency of their homes and reduce utility costs.

Winter Reconnect Order

Any resident in Ohio whose electric or natural gas service has been disconnected or threatened with disconnection may have their service restored or maintained during the winter for a maximum set fee: up to $175 to maintain service, and up to $211 to restore service.

Any resident, regardless of income, may use the Winter Reconnect Order. There is no application required. Contact your utility company directly and follow their procedures to get reconnected.